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RSA QLD Course Overview

SITHFAB021 Provide responsible service of alcohol (RSA) Queensland

The Responsible Service of Alcohol (RSA) certificate is a mandatory requirement for any person selling or serving alcohol within a licensed hospitality venue, packaged liquor outlet, winery, brewery and distillery throughout Australia.

Learn how to responsibly sell and serve alcohol, discover ways to assist customers to drink within appropriate limits, recognise and respect the laws regarding the sale and consumption of alcohol in Australia and develop the skills required to refuse the sale or service of alcohol.


To sell, serve or supply alcohol in Australia, you must complete an RSA training course provided by an approved training provider. This RSA Course is valid in Queensland only.




It is estimated that this course may take 6 hours to complete. Your online student portal allows you to start-stop and resume the course at any time, from any device.

Please note: Students with prior hospitality experience will be able to complete the course in a considerably shorter timeframe.

You have 4 weeks from the date of your enrolment to complete your course. After that, your course will expire and you will not be able to access it. There are no refunds if you do not complete the course within the timeframe given.


100% Online. No videos, phone calls or voice recordings are required.



We believe in transparency! That is why there are no hidden or extra costs associated with your RSA course. You will receive your RSA Statement of Attainment upon completion of the course.

Modes of delivery

Online and through correspondences with one of our fully qualified hospitality experts.

Assessment methods

Skill and knowledge assessments are essential steps in progressing through your course. Variety is the spice of life, and to keep our students engaged we use several assessments methods such as observation, written assessment and questioning.


Please note, if you complete our SITHFAB021 Provide responsible service of alcohol, it will enable you to sell, serve or supply alcohol in QUEENSLAND.

Module 1:
Course Overview
Module 2:
SITHFAB021 Responsible Service of Alcohol | Principles and Intoxication
  • Learning Material
  • Online Quiz
Module 3:
SITHFAB021 Responsible Service of Alcohol | Proof of Age
  • Learning Material
  • Online Quiz
Module 4:
SITHFAB021 Responsible Service of Alcohol | Refusal, Effects and Duty of Care
  • Learning Material
  • Online Quiz
Module 5:
SITHFAB021 Responsible Service of Alcohol | QLD State and Territory Specific Rules
  • Learning Material
  • Online Quiz
Module 6:
SITHFAB021 Responsible Service of Alcohol | Case Studies
  • Learning Material
  • Case Study Assessment


To complete this course, you need:

  • Photo ID – This can be a driver’s licence, passport, 18+ card, Proof of Age card, Australia Post Keypass identity card, or a student card. The ID document must be current and include a photo of you and your date of birth.
  • Unique student identifier (USI) – a government requirement for all students undertaking nationally recognised training within Australia. For more information, please see our FAQ’s
  • Device – computer/laptop/tablet/smartphone with internet access. We recommend using Google Chrome as your internet browser.

More Information

Job prospects

  • Waiter
  • Restaurant, venue or duty manager
  • Bar attendant, supervisor or manager
  • Food and Beverage attendant or manager

Secure payment options

  • Mastercard
  • Visa

Course outcome

We provide a Statement of Attainment to all students who successfully complete all components of our nationally recognised RSA course.


    Our dedicated student support team is committed to helping you get the most out of your student experience, from enrolment through to completion.

    Our e-learning environment allows you to connect and engage with our trainers throughout the online learning experience.

    Just because you’re studying online doesn’t mean you have to study alone. You can contact your trainer via email at any time during your course. Generally, trainers will respond to any questions you may have within 24-48 hours. You will find the contact details of your trainer within your student portal. Your trainer will also use your portal to post news items, additional study resources, and answers to asked questions.

    State By State Information



    Victoria State Government:


    NSW Government Department of Health:


    Queensland Government:


    ACT Government – ACT Health:


    Northern Territory Government Department of Health:


    Government of South Australia, SA Health:


    Government of Western Australia:


    Tasmanian Government, Department of Treasury and Finance:






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